Do Not Sell My Personal Data

FragrancePark respects your privacy and is committed to protecting your personal information. This page explains your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) and how you can exercise your right to opt out of the sale or sharing of personal information.

This notice applies specifically to California residents.

1. Your California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding the collection, use, and sharing of your personal information. FragrancePark is committed to respecting and protecting these rights.

Your Rights Include:

Right to Know

  • You can request a clear explanation of the categories of personal information we collect about you.
  • You can also ask how we collect this information (for example, directly from you, automatically via our website, or from service providers) and the purpose for which it is used.

Right to Access

  • You may request access to the specific personal information we have collected about you.
  • This includes information associated with your orders, account, or interactions with our website.

Right to Deletion

  • You may request that we delete your personal information, subject to certain legal and operational exceptions (for example, if retention is required for tax, legal, or fraud-prevention purposes).

Right to Correction

  • If your personal information is inaccurate, incomplete, or outdated, you may request that we correct or update it to ensure it is accurate.

Right to Opt Out of Sale or Sharing

  • You have the right to opt out of the sale or sharing of your personal information.
  • While FragrancePark does not sell personal information, certain data transfers for marketing, analytics, or third-party services may qualify as “sharing” under California law. You may request to opt out of these transfers.

Right to Limit Use of Sensitive Personal Information

  • For any sensitive personal information we may collect, you can request limits on how it is used (for example, for marketing or profiling purposes).

How We Handle Your Requests

  • FragrancePark honors all valid requests from California residents in accordance with applicable law.
  • Requests are handled securely, confidentially, and in a timely manner, typically within the timeframes specified by California law.
  • Verification may be required to ensure that the request comes from the rightful individual.
  • You can submit your requests via email or phone (see Section 5: How to Submit a “Do Not Sell or Share” Request).

2. Do We Sell Personal Information?

No. FragrancePark does not sell personal information.

  • We do not sell, trade, or rent any personal data of our customers to third parties for monetary gain or other valuable consideration.
  • Your personal information, including your name, email address, shipping address, order history, and payment-related information, is used only for legitimate business purposes, such as processing orders, fulfilling shipments, providing customer service, and preventing fraud.
  • FragrancePark may share limited personal information with trusted service providers (for example, payment processors, shipping carriers, and fraud prevention systems), strictly for the purpose of providing our services. These providers are contractually prohibited from using your information for their own marketing purposes.
  • If California law considers certain data transfers as “sharing,” customers have the right to opt out by submitting a request via our contact methods (see Section 5: How to Submit a “Do Not Sell or Share” Request).
  • We are committed to maintaining transparency about how personal information is used and ensuring that it is never sold for profit.

This policy ensures that customers can shop confidently, knowing their data is protected, secure, and never sold to third parties.

3. Do We Share Personal Information?

  • We may share limited personal information with trusted service providers (such as payment processors, shipping carriers, and fraud prevention tools) only to operate our business.
  • These service providers are contractually obligated to use personal information only for authorized purposes and not for their own marketing.
  • If certain data transfers are considered “sharing” under California law (for example, for analytics or advertising), customers have the right to opt out.

4. Categories of Personal Information Covered

The opt-out right may apply to the following categories of personal information:

  • Identifiers (name, email address, phone number, shipping address)
  • Commercial information (order history, purchase details)
  • Internet activity (IP address, browser information, website usage)

We do not store full credit or debit card numbers on our servers.

5. How to Submit a “Do Not Sell or Share” Request

California residents have the right to opt out of the sale or sharing of their personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). FragrancePark provides multiple easy and secure ways to submit such requests.

Methods to Submit a Request

1. By Email

  • Send your request to: support@fragrancepark.com
  • Include all required details to ensure your request is processed efficiently.

2. By Phone

  • Call our dedicated support line: +1 (914) 494-8690
  • Our trained customer service representatives will guide you through the request process.

Information to Include

To help us verify your identity and process your request quickly, please include the following:

  • Full Name: Your complete legal name as associated with your account or order.
  • Email Address: The email address linked to your FragrancePark account or the email used when placing your order.
  • Request Statement: Clearly state that you are requesting “Do Not Sell or Share My Personal Information.”
  • Order Number: If your request is tied to a specific purchase, including your order number can help expedite processing.

Additional Notes

  • Requests are processed in accordance with California law, and acknowledgment is provided once your request is received.
  • If we need to verify your identity, we may request additional information to confirm that you are the rightful owner of the personal information.
  • Requests submitted without sufficient information may be delayed or require follow-up for verification purposes.
  • You may also designate an authorized agent to submit a request on your behalf, provided they include proper authorization documentation (see Section 7: Authorized Agent Requests).

This approach ensures that customers can easily and securely submit a “Do Not Sell or Share” request, while FragrancePark maintains compliance with California privacy laws.

6. Identity Verification

To protect your personal information and prevent unauthorized access or fraud, FragrancePark may need to verify your identity before processing any privacy-related request.

  • Verification helps ensure that personal data is released only to the rightful individual.
  • We may request additional information solely for verification purposes, such as confirming your email address, order number, or other non-sensitive details.
  • Any information requested for verification will be used only to confirm identity and will not be used for marketing or other purposes.
  • If a request cannot be reasonably verified, we may be unable to process or fulfill the request for security and privacy protection reasons.

We take identity verification seriously to ensure your information remains safe and secure.

7. Authorized Agent Requests

California residents may choose to designate an authorized agent to submit privacy requests on their behalf.

  • The authorized agent must provide valid proof of authorization, such as written permission or legal documentation.
  • For added security, FragrancePark may still require verification directly from the customer to confirm identity and consent.
  • Requests submitted without proper authorization or verification may be delayed or denied to protect customer privacy.

These measures help ensure that all privacy requests are handled securely, responsibly, and in full compliance with California law.

8. Response Time

FragrancePark is committed to handling privacy requests promptly and transparently.

  • We will acknowledge receipt of all valid requests and respond within the timeframes required by California law.
  • In most cases, requests are reviewed and completed within 45 days from the date they are received.
  • If additional time is required due to request complexity or legal reasons, we may extend the response period as permitted by law. In such cases, customers will be notified of the extension and the reason for the delay.

Our goal is to ensure every request is handled carefully, securely, and in full compliance with privacy regulations.

9. No Discrimination Guarantee

FragrancePark respects your privacy choices and fully supports your rights under applicable privacy laws. We will not discriminate against you for exercising any of your privacy rights.

This means that we will never:

  • Deny you access to our products or services
  • Charge you different prices or apply additional fees
  • Provide a lower level or reduced quality of service
  • Delay orders, restrict access, or penalize you in any manner

Your decision to exercise your privacy rights will not impact your shopping experience or the quality of service you receive. We are committed to treating all customers fairly, transparently, and respectfully at all times.

10. Applicability Outside California

This page is specifically designed to comply with California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

  • While the rights described on this page apply primarily to California residents, FragrancePark is committed to respecting the privacy of all customers, regardless of location.
  • Customers outside California are welcome to contact us with any privacy-related questions or concerns, and we will make reasonable efforts to assist.
  • Please note that privacy rights and legal protections may vary by state or country, and certain requests may be subject to different requirements or limitations based on applicable laws.

Our goal is to provide transparent, responsible, and respectful data practices for everyone, while complying with all relevant legal obligations.

11. Business & Contact Information

FragrancePark is operated by the company FragrancePark Inc

Registered Company Name: FragrancePark Inc

EIN Number: 82-3303371

Administrative Office Address: 6 Villus Ave, New Rochelle, NY 10801, United States

Fulfillment Center (Warehouse): 2020 Ocean Ave, Ronkonkoma, NY 11779, United States

Email: support@fragrancepark.com

Phone: +1 (914) 494-8690

Live Chat: Available on the website

Business Hours: 9 AM-5 PM, (Mon-Fri) (GMT-05:00) Eastern Standard Time (New York).

12. Updates to This Notice

  • FragrancePark reserves the right to update this page at any time
  • Changes will be posted with an updated effective date
  • Continued use of our website constitutes acceptance of the updated notice