About Us
Welcome to FragrancePark
FragrancePark Inc. is an independent U.S.-based online retailer offering branded fragrances, beauty products, skincare, haircare and personal-care products.
Our goal is to make shopping for fragrance and beauty products straightforward and dependable. We provide clear product information, supported payment options, responsive customer service and delivery throughout the United States.
Our Products and Sourcing
Products offered by FragrancePark are sourced through established fragrance and beauty suppliers and distributors. FragrancePark maintains supplier and purchasing records for the merchandise offered through its store.
Products are identified using their applicable brand names, product names, sizes, concentrations, conditions and other available distinguishing information so customers can understand what is being offered.
Product packaging may vary because of manufacturer updates, regional packaging differences, regulatory labeling or changes between production batches. When a product is offered as a special product condition, that information will be identified in the applicable product listing.
Independent Retailer Notice
FragrancePark Inc. is an independent retailer.
Unless expressly stated otherwise, FragrancePark is not affiliated with, sponsored by, endorsed by, or an authorized representative of the brands displayed on this website.
Brand names, trademarks, logos and product names belong to their respective owners. They are used on this website solely to identify and accurately describe the products offered for sale.
The availability of a branded product on FragrancePark does not mean that the trademark owner manufactures products for FragrancePark, supplies FragrancePark directly, sponsors FragrancePark or has approved FragrancePark as an authorized retailer.
Our Product-Sourcing Standards
FragrancePark works with established commercial suppliers and distributors and maintains purchasing records for the merchandise offered through its store.
We review available supplier information, product identifiers, product conditions and catalog details as part of managing our product selection.
If a customer has a question about a product’s packaging, condition, batch information or other identifying details, our customer-service team is available to provide assistance.
Why Prices May Differ
Fragrance and beauty-product prices can vary between retailers because of supplier pricing, inventory availability, packaging, product size, product condition and market demand.
A price displayed by FragrancePark does not indicate affiliation with, sponsorship by or authorization from the applicable brand. It represents the price at which FragrancePark, as an independent retailer, offers the product for sale.
Our Customer Commitment
We are committed to providing:
- Branded merchandise sourced through established suppliers and distributors
- Accurate and transparent product information
- Supported payment options
- Clearly stated shipping and return policies
- Responsive customer service
- A straightforward and dependable shopping experience
We continually review our catalog and website information to improve accuracy and help customers make informed purchasing decisions.
Shipping and Service Area
FragrancePark currently serves customers within the United States.
Orders are generally processed within 1–2 business days. Estimated total delivery time is generally 3–7 business days.
Standard shipping is free on qualifying orders of $69 or more after discounts and before applicable sales tax. A flat $8.95 standard shipping charge applies to orders under $69.
Available shipping methods, delivery estimates, transportation restrictions and additional details are explained in our Shipping Policy.
Returns and Customer Support
Eligible products may be returned within 30 calendar days of delivery, subject to the conditions, procedures and exclusions explained in our Return & Refund Policy.
For questions about a product or an existing order, please contact us:
FragrancePark Inc.
154 Franklin Ave
New Rochelle, NY 10805
United States
Phone: +1 (914) 494-8690
Email: support@fragrancepark.com
Customer service hours: Monday through Friday, 9:00 AM–5:00 PM Eastern Time, excluding federal holidays.
We generally respond to customer inquiries within one business day during normal business operations.
Shop With Confidence
FragrancePark is committed to transparent product information, responsible sourcing and dependable customer service. We appreciate the opportunity to help customers discover fragrances, beauty products and personal-care items from brands they recognize and enjoy.